Frequently Asked Questions

Do you have questions? We have answers.

Faq_arrow How do I get started?

Simply click the Sign Up button and you will see an easy step by step process to help you select your site AND Facebook App. Remember you can also offer exclusive content. That’s right! Add a code page and purchase codes in your dashboard, AFTER you have signed up. It’s that easy!

Faq_arrow Can I change the background of a site?

You sure can! Upload any well-designed high-resolution image in the background and start customizing your site. If you have chosen a PUB LIFE theme, we have created a background for you. We offer pre-set backgrounds as a way of making your promotional site and Facebook App building super user friendly.

Faq_arrow How do the downloads work?

You can offer downloads on your Author Mogo Site and Facebook App. However you can offer exclusive access and capture information by purchasing codes and delivering the codes for multiple or one time access to download your content.

Downloads are preset by you. You will upload files for download on the media page and download buttons will appear for your users. The user can download the files (once, many times within a certain date, infinite number of times, or as many times by a certain date). We give you options.

File format for downloads can be ANY file extension. E-Pub, MP3, MP4, PDF, Coupons, JPGS, Zip Files, and many others. One time downloads, Multi Time Downloads, Expired Downloads, You choose your download buttons, and customize how many people will download your files.

Faq_arrow How does hosting work?

Hosting and support is included in monthly price.

Faq_arrow How does payment work?

We NEVER see your payment information. Your payment information is stored via SSL Encryption and Certification. All we receive is a random token from our provider authorizing the payment. The token is a random list of numbers and or letters combined. We accept Visa, Master Card, AMEX, and Discover. We do not accept Paypal.

Faq_arrow How do the Access Codes work?

Access codes with Author Mogo, is available in two options:

Unique (ex: J837SL1Vz) and our Patent Pending AD Codes (ex: ANY NAME). Yes, that means it can be the name of your book or anything really!

Step 1: The user enters the code that promoted from Facebook, Twitter, Blogs, Website, Email, Newsletter, or maybe you printed it on a promotional handout.

Step 2: The user will answer questions (determined by you) to access exclusive content, downloadable content, and anything else you want to give them access to within your site AND Facebook App.

Step 3: Download the content.

Step 4: All of the user information is now in your dashboard along with download tracking!

Faq_arrow What Customizations do you offer?

So many...we want you to check them out! Please see our list of features.

Faq_arrow Who have you worked with?

We love our clients! We are always proud of our ongoing dedication from our loyal clients. We have worked on campaigns for Random House Publishing Group, Star Wars Books, Thomas Nelson Publishers, David C Cook, and Medallion Press, amongst others.

Notable Authors that have we have had the privilege to promote via Author Mogo include; Max Lucado, Sarah Young, Andy Stanley, Francis Chan, Alan Bradley, Tess Gerritsen, and many others.

We also have worked with Music Industry for download promotions for Artists, using Music Mogo. Contact us for more info.

Faq_arrow Can I have my own custom theme?

We're glad you asked! We offer customizable themes. We promote Beautiful, Elegant, and Easy to Use Code Based Promotion Sites. We offer these Customizable Promotion Sites giving you control over the placement and size of images, background, downloads and all content. If you want a custom theme that is different then what we offer please contact us. Otherwise, please see our list of features.

Faq_arrow Can I order download cards?

Yes! Any size and Any Shape! Most common shape is Credit Card size. Your printed cards will include:

  • Unique Code
  • 4 X 4 Color (Front and Back)
  • Scratch Off on back.
  • Gloss and Matte Finish
  • 15 Mil and 30 Mil Thickness (Credit Card or Thicker)
  • Packing and Shipping

We will contact you discuss your production order, needs and timeline. Please fill out our contact form and we will get back to you as soon as possible.

Faq_arrow Who owns/runs What other products to you offer?

Jake Press Agency owns the brand "Mogo" and We offer additional development/services available for Publishers, Authors and Brands including:

  • Apple (iPhone / iPad Development) Android (Phone and Tablet) Development
  • Facebook Application Development
  • Facebook Fan Page Development
  • Custom Design and Development of Websites
  • Animation / Storyboard / Illustration Services
  • Web Applications
  • Consulting Services.

Feel free to visit our Agency at

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